Available control tools
Spinmama provides you with several options to manage your gambling experience. You can set daily, weekly and monthly spending limits to control how much money you use. You also have access to pause periods, which allow you to temporarily suspend your account without losing your permanent access.
- Self-assessment tests to reflect on your gambling habits
- Daily, weekly and monthly spending limits
- Temporary pause periods
- Self-exclusion for longer suspensions
Self-exclusion and breaks
If you need a break from gambling, you can request a pause on your account through your profile controls. A pause period allows you to take temporary distance whilst keeping your account active. Self-exclusion is a more permanent measure that prevents access to your account for a period you set.
- Breaks can last days, weeks or months depending on your needs
- Self-exclusion requires you to confirm your request
- Both options are available with no penalties
Recognise warning signs
It is important to reflect on your relationship with gambling. Some indicators that gambling could be problematic include spending more than planned, gambling to escape problems, or continuing to gamble after significant losses. If you recognise these patterns in yourself, it is time to seek help.
Responsible gaming organisations provide free questionnaires that can help you assess whether your gaming is becoming problematic. Answering honestly is the first step towards healthier recovery.
- Spending more money than budgeted
- Playing for longer than you planned
- Using gambling as a way to escape problems
- Continuing to play after losing significant money
- Lying about the time or money spent on gaming
- Neglect of personal or professional responsibilities
External resources and support
Many independent organisations offer free, confidential guidance for people struggling with problem gambling. These services operate 24 hours a day and can provide practical strategies, emotional support and connections to additional resources.
- Specialist helplines for problem gambling support
- Community support organisations and individual counselling
- Specialist treatment and therapy
- Peer support groups online and in person
Responsible budget management
Before you play, set a budget that you can afford to lose completely without affecting your essential needs. Treat gaming money as the cost of entertainment, not as a source of income.
- Set a realistic monthly budget
- Use Spinmama's limits to apply your budget automatically
- Never gamble with money meant for bills, rent or necessities
- Avoid gambling under financial pressure or emotional stress
- Don't borrow money to gamble
- Check regularly how much you are spending
Contact support
If you need information about your set limits, need changes to your account related to responsible gambling, or have questions about the available tools, the Spinmama team is available to help.
FAQ
What is the minimum age to play at Spinmama?
18 years old to create an account and play at Spinmama Casino. This is a legal restriction applied in all jurisdictions where we operate. During registration, you will be asked to confirm your age and provide documentation to verify it.
How can I set spending limits?
Access your account control centre after logging in. You'll find options to set daily, weekly and monthly deposit limits. These limits apply automatically and you cannot exceed them during the period you've chosen.
Can I change or cancel my limits?
You can increase your limits at any time. However, if you wish to reduce them, changes typically take effect after a waiting period for your protection. Complete limit removal may also require a waiting period.
What is the difference between a pause and self-exclusion?
A break is temporary and allows you to return to playing after days, weeks, or the period you specify. Self-exclusion is more permanent and blocks access to your account for as long as you request. Both are measures you can activate if you need a rest from gaming.
Where can I get help if I think I have a gaming problem?
There are independent organisations specialising in support for problem gambling available online and by phone. They offer confidential advice, therapy and support groups. You can also contact the Spinmama team for information about resources available in your region.
